This Privacy Policy (the “Policy”) applies to all users who browse our jewelry store website, place orders, purchase jewelry products, and use our related online services (hereinafter referred to as “Users”). jewelrydealshop (hereinafter referred to as “We”) is committed to protecting the privacy and personal data security of Users, and strictly abides by relevant global data protection laws and regulations.
1. Personal Information We Collect
We only collect necessary personal information to complete transactions and provide services, in line with the principle of “data minimization”. The collected information includes:
- Basic personal information: Full name, email address, contact phone number.
- Transaction and logistics information: Shipping address, billing address, order number, transaction records, and logistics tracking information.
- Payment-related information: Payment method, transaction amount, and payment verification information. We will not store complete credit card, debit card, or other sensitive payment information; all payment data is processed by authorized third-party payment service providers.
- Device and browsing information: Device model, IP address, browser type, browsing records, and Cookie data. This data is collected automatically to optimize the shopping experience and ensure website security.
- Voluntary provided information: Preferences for jewelry styles, membership information, and feedback on products or services (provided voluntarily by Users).
2. Use of Your Personal Information
Your personal information will only be used for the following legitimate purposes:
- Process jewelry orders, arrange logistics and delivery, complete transaction settlement, and issue invoices.
- Provide after-sales services, including product returns, exchanges, maintenance consultations, logistics tracking, and order status notifications.
- Respond to User inquiries, complaints, and feedback, and handle related disputes.
- Optimize website operation, product display, and shopping experience, and conduct data analysis on non-identifiable User behavior.
- Send marketing information such as new jewelry launches, exclusive promotions, and event notifications (Users can withdraw consent at any time).
3. Sharing and Disclosure of Personal Information
We will never sell, rent, trade, or disclose your personal information to any third party for profit. Your personal information may only be shared with authorized third-party service providers who have signed strict confidentiality agreements, including:
- Logistics and courier companies: To complete the delivery of jewelry parcels, we only share the necessary information such as name, shipping address, and contact phone number.
- Third-party payment service providers: To complete payment settlement, we only share the necessary transaction and payment verification information.
- Legal and regulatory authorities: When required by laws, court orders, or official mandatory requirements, we will disclose personal information in accordance with legal procedures.
All third-party service providers are required to comply with relevant data protection regulations, and are prohibited from using personal information for any purposes not authorized by us.
4. Data Storage and Security Protection
- Storage period: Personal information will only be stored for the period necessary to fulfill the purposes stated in this Policy. After the storage period expires, we will anonymize or permanently delete the data in a timely manner.
- Security measures: We adopt encryption transmission, server firewalls, access authority control, and regular security audits to prevent personal data from being leaked, tampered with, stolen, or accessed without authorization. We also conduct regular training for employees to enhance data protection awareness.
5. User Rights
You have the following rights regarding your personal information, and we will respond to your legitimate requests within a reasonable time:
- Right of access: You have the right to request us to confirm whether we are processing your personal information, and to obtain a copy of the processed personal information.
- Right to rectification: If your personal information is inaccurate or incomplete, you have the right to request us to rectify it.
- Right to erasure: Under certain circumstances (such as the data is no longer needed for the purpose of collection, or you withdraw your consent), you have the right to request us to delete your personal information.
- Right to withdraw consent: If you have given consent for the processing of personal information, you can withdraw it at any time, and the withdrawal will not affect the validity of the processing conducted before the withdrawal.
6. Cookies and Similar Technologies
Our website uses Cookies and similar tracking technologies to record User browsing preferences, maintain login status, and optimize the shopping experience. You can adjust browser settings to disable Cookies (disabling Cookies may affect some basic functions of the website, such as order placement).
7. Protection of Minors
Our services are not intended for minors under 16 years of age. We will not knowingly collect personal information of minors under 16. If we accidentally obtain personal data of minors, we will delete it immediately upon discovery. If you are a guardian of a minor and find that we have collected the minor’s personal data, please contact us to request deletion.
8. Policy Updates
We may revise this Policy in accordance with changes in relevant laws and our business adjustments. The updated Policy will be published on our website, and the update date will be indicated. Your continued use of our services after the Policy is updated shall be deemed your acceptance of the revised terms.
9. Contact Us
If you have any questions, doubts, or requests regarding the processing of your personal data, please contact us through the following channels:
- Official Customer Service Email: [email protected]